---
title: Forrester mentions CSS Corp among AI consultancies with dedicated expertise and offerings
description: Forrester included CSS Corp as a systems integrator with a presence in India and Philippines; vertical focus in retail, telecommunications and technology.
---

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# [Forrester mentions CSS Corp among AI consultancies with dedicated expertise and offerings](https://blog.movate.com/css-corp-included-among-ai-consultancies-in-apac)

 Written by [The CSS Corp Editorial Team](https://blog.movate.com/author/the-css-corp-editorial-team) | Jul 27, 2021 5:08:29 AM

Forrester’s overview of **23 AI service providers** in the Asia Pacific helps CIOs understand the value they can expect from an AI consultancy and choose a partner based on the breadth of services and geographic coverage.

The AI market offers **diverse vendors** who vary by size, breadth of service, geography, and vertical market focus. Once CIOs select the right [AI](https://www.csscorp.com/wp-content/uploads/2021/06/Conversational-AI-Driving-Next-gen-CX.pdf?hsCtaTracking=0016e75d-9822-4605-a98b-8ea2ff8c0903%7Cc1617084-1ead-4fd9-8da5-b45508a44860) consultancy that aligns with their requirements, they can work with them to determine [AI](https://blog.movate.com/ai-in-the-contact-centre-the-promise-the-reality-and-the-future) business objectives, scale and progress [AI](https://www.csscorp.com/css-edison/intelligence-and-insights/) from proof of concept to production, and set up AI operations and governance frameworks.

Here are the **top three** **takeaways** from the report:

1) Improve AI design, scale, & governance with AI [consultancies](https://blog.movate.com/partner-with-the-digital-disruptor-in-contact-center-services)

2) Select vendors based on breadth of services

3) Consider vertical & [AI](https://www.csscorp.com/services/digital-transformation-consulting/conversational-ai-services/) Ops expertise when selecting a partner

Forrester used **two factors** to analyze AI consultancies in the Asia Pacific: market presence and breadth of services. Based on AI consulting revenues, the report categorizes the market by large, midsize, and smaller players. The other factor explores functionality at a deeper level by breaking it down into **three segments**: Management consulting firms, systems integrators, and [analytics](https://www.csscorp.com/css-edison/css-edison-customer-insights/) service providers.

Forrester characterized **systems integrators** as experts at building solutions. They leverage the broadest array of resources and expertise for delivering business impact—typically for core business capabilities and [customer engagement](https://www.youtube.com/watch?v=Kn6X3XzaxXY&feature=emb_imp_woyt).

The report weighs all three segments across **varying capabilities** and rates segment functionality on the scale of none, low, moderate, and high. Forrester recommends CIOs consider the vertical and [AI](https://blog.movate.com/how-artificial-intelligence-impacts-the-contact-center) OPS expertise when selecting a partner.

[Click here](https://www.forrester.com/report/Now+Tech+AI+Consultancies+In+Asia+Pacific+Q1+2021/-/E-RES161700) to access the complete report (Available to Forrester subscribers or for purchase).

**More blogs related to Forrester**

- [Forrester – How to choose your digital worker automation platform](https://blog.movate.com/css-corp-mentioned-in-forrester-report-how-to-choose-your-digital-worker-automation-platform)
- [Forrester Now Tech mentions CSS Corp’s AI-based text-analytics](https://blog.movate.com/forrester-now-tech-mentions-css-corps-ai-based-text-analytics-functionality)
- [Forrester Now Tech: multi-cloud managed services providers, Q4 2020](https://blog.movate.com/forrester-now-tech-multicloud-managed-services-providers-q4-2020)

[View full post](https://blog.movate.com/css-corp-included-among-ai-consultancies-in-apac)

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