CSS CONTELLI™, an Intelligent Automation Cloud Platform for Hybrid IT operations, is up and about something these days. It won...
Tags: Artificial Intelligence, Customer Experience, Digital Transformation,
COVID-19 has become an unprecedented disruption to all facets of the healthcare industry in a very short amount of time. Although...
Tags: Artificial Intelligence, Healthcare Data Analytics, Deep Healthcare Analytics,
Forrester’s overview of 23 AI service providers in the Asia Pacific helps CIOs understand the value they can expect from an AI...
Tags: Artificial Intelligence, CIO, AI,
The mobility sector has unarguably undergone disruption like any other industry amidst the pandemic. Various subsegments within...
Tags: Mobility, Artificial Intelligence, Digital Transformation,
In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...
Tags: Analytics, Artificial Intelligence, Customer Experience,
Companies across all industries are experimenting with a suite of artificial intelligence (AI) solutions in the contact centre to...
Tags: Artificial Intelligence, operational resilience, contact center operations,
Thebenefits of a cloud-based architectureover an on-premises one are easy to prove. Multiple companies in a range of...
Tags: Artificial Intelligence, Customer Experience, Digital CX platform,
Tags: Artificial Intelligence, Guest Blog, natural language processing,
It is said that Baby Boomers were loyal to the company, but the Millennials are steadfast about their calling. The “Gen Y”, who...
Tags: Digital Technology, Artificial Intelligence, Gamification,
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