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CSS EDISON™ Delivers Business Outcomes and ROI in CX
By The CSS Corp Editorial Team On August 12, 2021

CSS EDISON™ Delivers Business Outcomes and ROI in CX

In the age of platform wars where CX pros seek to get that extra edge over their competitors, CSS EDISON ™ shows it has a mind of...


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Tags: Analytics, Customer Experience, Customer Satisfaction,

Leveraging Human Intelligence & Automation to Drive Business Outcomes of Choice
By Dr. Kiran Marri, Ph.D On November 6, 2020

Leveraging Human Intelligence & Automation to Drive Business Outcomes of Choice

The human brain is known to rely on heterogeneous data associations to enable computational functions. At a granular level, the...


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Tags: Automation, cognitive intelligence, hyper-automation,

Quantum computing and AI to be among top tech trends this year
By Rahul Joshi On January 17, 2020

Quantum computing and AI to be among top tech trends this year

The last decade saw an unprecedented adoption of digital transformation initiatives. Technologies such as cloud, mobility, ...


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Tags: Digital Transformation, AI, 5G Network Services,

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