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How Artificial Intelligence Impacts the Contact Center
By Leo Lanzillo On May 19, 2021

How Artificial Intelligence Impacts the Contact Center

In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...


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Tags: Analytics, Artificial Intelligence, Customer Experience,

The Future of Commerce: Data-driven, Predictive Personalization
By Hansen Lieu On November 27, 2020

The Future of Commerce: Data-driven, Predictive Personalization

It’s no secret that a superior commerce experience is a competitive advantage in today’s digital-driven landscape. But...


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Tags: Predictive Analytics, data-driven insight, Guest Blog,

How can deep healthcare analytics drive medicine uptake?
By Vasudevan Sundarababu On January 23, 2019

How can deep healthcare analytics drive medicine uptake?

Big Data and analytics have transformed the way we look at data. While the healthcare industry is no stranger to tools that...


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Tags: Predictive Analytics, cognitive analytics, deep learning,

How to leverage geospatial data to map locations and add business value
By Nishikant Nigam On November 22, 2018

How to leverage geospatial data to map locations and add business value

The story of Robinson Crusoe who survives the storm and the wilderness is one of the most enduring classics in English...


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Tags: Internet of Things, Predictive Analytics, AI,

CIO Dashboard | CSS CORP IS NOW MOVATE
By Mushtaq Ahmad On December 14, 2017

CIO Dashboard | CSS CORP IS NOW MOVATE

Metrics  to Build a Great CIO Dashboard

The traditional transaction-oriented systems view of IT is dead long back. Gone are the...


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Tags: Analytics, Customer Experience, CIO,

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