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The Acceleration towards a Digitally-Led Tech Support
By The CSS Corp Editorial Team On October 29, 2020

The Acceleration towards a Digitally-Led Tech Support

The New Normal has hastened enterprise transformation. Amidst high economic uncertainty and low visibility, tech support...


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Tags: Digital Technology, Customer Experience, global technical support services,

Forrester Now Tech Mentions CSS Corp’s AI-Based Text-Analytics Functionality
By The CSS Corp Editorial Team On October 21, 2020

Forrester Now Tech Mentions CSS Corp’s AI-Based Text-Analytics Functionality

Forrester’s overview of 30 providers revealed how customer insights professionals can use AI-based text-analytics platforms to...


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Tags: customer intelligence, customer service, text analytics,

CSS Corp Wins Gold in the 7th Annual 2020 Globee Awards®
By Vivian Gomes On October 16, 2020

CSS Corp Wins Gold in the 7th Annual 2020 Globee Awards®

At the onset of the pandemic, I remember reading a post by Sequoia Capital, where it stated that the Coronavirus is the black...


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Tags: employee first, Featured Blog, resilience framework,

Traditional SOC is Dead. Long Live Modern Intelligent SOC
By Anand Manoharan On October 12, 2020

Traditional SOC is Dead. Long Live Modern Intelligent SOC

As cybersecurity attacks grow in volume and complexity, today’s security operations professionals are putting their faith in...


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Tags: Guest Blog, cloud security, cybersecurity,

Emerging Disruptions in Cloud Trends
By Ashok Shanmugam On October 5, 2020

Emerging Disruptions in Cloud Trends

Cloud Computing is the dominant driver for Digital Transformation. Embracing Cloud in the digital transformation strategy enables...


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Tags: Cloud Services, Digital Transformation, Cloud Computing,

Citrix Tips: Make Your Cloud Migrations Easier Than Ever
By Brendan Lin On October 1, 2020

Citrix Tips: Make Your Cloud Migrations Easier Than Ever

Businesses are looking toCitrix Workspaceto improve their users’ experience through simpler IT. Customers have also placed a...


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Tags: Customer Success, cloud migration, Guest Blog,

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