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Strategically Design Your Contact Center Remote Workforce Model
By Andrea Christian On June 30, 2021

Strategically Design Your Contact Center Remote Workforce Model

Recent contact center industry trends indicate significant growth in the number of remote employees. While some companies already...


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Tags: Guest Blog, COVID19, new normal,

The era of shifting digital experience paradigms
By The CSS Corp Editorial Team On June 21, 2021

The era of shifting digital experience paradigms

Though digital disruption started way before the pandemic, the trajectory of digital adoption shot up significantly since the...


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Tags: Analytics, Digital Technology, Customer Experience,

Forrester Now Tech: Multicloud Managed Services Providers, Q4 2020
By The CSS Corp Editorial Team On June 14, 2021

Forrester Now Tech: Multicloud Managed Services Providers, Q4 2020

Forrester Now Tech report on MultiCloud Managed Services Providers, Q4 2020 mentioned CSS Corp in its overview of 31 Multicloud...


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Tags: Cloud Services, Infrastructure Operations, Cloud Infrastructure,

CSS Corp Wins Gold Stevie® Award—Company of the Year
By The CSS Corp Editorial Team On June 8, 2021

CSS Corp Wins Gold Stevie® Award—Company of the Year

CSS Corp won the Gold Stevie Award in the Company of the Year-Computer Services category of the 19th Annual American Business...


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Tags: resilience framework, Customer Engagement, CSS Corp wins Gold,

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