Consider the backdrop of the last few years since the pandemic started. No one needs an introduction to how the New Normal has...
Tags: Gold Stevie, Best Management Team, CSS Corp Awards 2022
Tags: Customer Experience, Guest Blog, workforce trends in 2022
"Just gigging," was the reply when Samantha*, a Gig Peer Expert, was asked about how she was navigating the new world of work....
Net Promoter® Score (NPS®) is a very popular customer experience (CX) metric. Over the last several years, we’ve seen companies...
Tags: Customer Experience, Guest Blog
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