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Movate (Formerly CSS Corp) Wins Gold Stevie Award for the Best Management Team 2022

Consider the backdrop of the last few years since the pandemic started. No one needs an introduction to how the New Normal has...


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Tags: Gold Stevie, Best Management Team, CSS Corp Awards 2022

Three emerging workforce trends in 2022

New ideas that you can consider for your CX teams


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Tags: Customer Experience, Guest Blog, workforce trends in 2022

Revolutionize CX via CSS OnDemand Gig Ecosystem

"Just gigging," was the reply when Samantha*, a Gig Peer Expert, was asked about how she was navigating the new world of work....


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Tags: Customer Experience, Gig Ecosystem, CSS OnDemand

Seven Limitations of eNPS as an Employee Experience Metric

Net Promoter® Score (NPS®) is a very popular customer experience (CX) metric. Over the last several years, we’ve seen companies...


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Tags: Customer Experience, Guest Blog

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