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Global Technical Support
By Aditya Jayaram On October 30, 2017

Global Technical Support

Why Global Technical Support is Important

We live in a globalized world even without stepping out of our homes. We search via...


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Tags: global technical support services, technical support for all industries, regional technical support services

Customer Success Digitally Augmented
By Vivian Gomes On October 20, 2017

Customer Success Digitally Augmented

Digitally augmenting Customer Success for a growing security access provider

By the year 2020, there will be over 6 billion...


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Tags: Analytics, Automation, Artificial Intelligence,

Business Intelligence (BI) and Business Analytics (BA) Trends
By Varun Anant On October 17, 2017

Business Intelligence (BI) and Business Analytics (BA) Trends


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Tags: Analytics

Digital Transformation Framework for Business Success
By Varun Anant On October 10, 2017

Digital Transformation Framework for Business Success


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Tags: Digital Technology

10 Strategies to Modernize Customer Support Operations
By CSSCorp On October 6, 2017

10 Strategies to Modernize Customer Support Operations

While it's certainly been overused, the old saying is still very true – the customer truly is king. Most organizations struggle...


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Tags: Cloud Services

Onsite Tech Support vs Remote Tech Support
By Nagesh Tallak On October 3, 2017

Onsite Tech Support vs Remote Tech Support

Onsite Tech Support or Remote Tech Support: What Does Your Business Need?


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Tags: Tech Support

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