We spent a larger part of our content marketing efforts in 2018 building content that could help organizations understand how...
Tags: Top 10 Blogs, Top 10 Technology Blogs, Tech Support Blogs 2018
It is said that Baby Boomers were loyal to the company, but the Millennials are steadfast about their calling. The “Gen Y”, who...
Tags: Digital Technology, Artificial Intelligence, Gamification,
Re-inventing the B2C Marketing Landscape with Human-AI partnerships
Tags: Marketing, Customer Experience, Chatbots,
The story of Robinson Crusoe who survives the storm and the wilderness is one of the most enduring classics in English...
Tags: Internet of Things, Predictive Analytics, AI,
This article focuses on how cognitive technologies elevates customer experience from a contact center and customer service hubs.
Tags: Analytics, Customer Experience, cognitive customer experience
The rapidly evolving Artificial Intelligence paradigm is influencing economies, disciplines, services and business models, and in...
Tags: Customer Experience, AI, Intelligent Automation,
The digital revolution has improved consumers’ lives in many ways. For many businesses, the same revolution (including mobile,...
Tags: Digital Technology, Customer Experience, AI
Digital CX. This term has gained relevance over the years for businesses in various industries. Retail, transportation,...
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