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Customer friction kills sales
By CSSCorp On October 28, 2015

Customer friction kills sales

When I attempt a transaction with an enterprise, I always expect a seamless transaction that is simple, fast without any blocks...


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Tags: Marketing, Tech Support

Trip to BR Hills
By ArunPrasad On October 26, 2015

Trip to BR Hills

A century ago there were 100,000 tigers roaming around the forests in the world. In the last 100 years, we have lost 97% of wild...


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Tags: Corporate Social Responsibility

CSS Corp Looks to Simplify the Customer Experience

Vicki Jenkins is a senior Customer Management Services (CMS) analyst from NelsonHall. She took part in CSS Corp’s flagship event...


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Tags: Thought Leadership

IoT Tsunami is coming: Stay Connected…

“Let’s Simplify” was the official theme for CSS Corp’s flagship event #OneWorld15 The unofficial theme for the event was the...


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Tags: Internet of Things

Enterprise cloud adoption in a simplified way

Enterprises breathe down on enterprise IT team to transform the enterprise into digital organizations. The best answer that...


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Tags: Cloud Services

Of Clam Chowders, Jungle Safaris & You - Dear Customer

I just returned from our customer event - OneWorld’15 last week from San Francisco, and even before I had time to recover from...


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Tags: Marketing

Adaptivity – It is in our nature

Its 40 degrees outside. You are in your living room. Your air-conditioner has given up and your "phone" knows it. It also knows...


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Tags: Thought Leadership

IoT’s impact on customer experience

Yesterday (The 90s)

I have an uncle who is 6'5" tall and has big feet. He could never find a shoe that fits his size. Every time...


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Tags: Internet of Things

Trends and Challenges for Enterprises

GSMA report predicts that there will be 24 billion connected devices by 2020. That's roughly 4 devices per person, if you look at...


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Tags: Thought Leadership

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