I’d like to learn more about CSS Corp

  • THOUGHT LEADERSHIP BLOGS

    Cogent Views on Technological Developments Driving Business Outcomes

  • FEATURED BLOGS

    Narratives on Technology Issues that Count

  • GUEST BLOGS

    Views and Cues from Global Leaders

    Disclaimer: Views and products mentioned by guests are not necessarily endorsed by CSS Corp
  1. 1
  2. 2
  3. 3
The impact of COVID-19 on contact centres and customer experience

A crisis like the COVID-19 pandemic really shines a light on the way companies show up for their customers – which is why it’s so...


( read )

Tags: Chatbots, superior customer experience, customer journey,

How Can RPA Protect Workers in the Coronavirus Era?

The emergence of the Coronavirus pandemic on the world stage has completely upended most of our previously held assumptions...


( read )

Tags: Automation, Guest Blog, RPA,

Accessing Location Intelligence to Optimize Road Navigation in the Logistics Sector

Truckers or truck drivers are the unsung heroes of a nation's economy. The hours and miles they put in to ensure goods are...


( read )

Tags: location intelligence, geospatial analytics, location-based services (LBS),

Why Digital Assurance is the New Quality Assurance

The way we see quality assurance and testing will change forever. The pandemic has brought about a reactive yet deliberate...


( read )

Tags: Customer Experience, Digital Transformation, Digital Testing,

Top 5 Learnings for the IT Industry during the Social Distancing Stipulations

Covid-19 and the ensuing lockdown and social distancing stipulations have taken a severe toll on economies, businesses, and...


( read )

Tags: IT strategic, Employee Engagement, digital collaboration,

Best practices for CX teams during COVID-19

The reality of COVID-19 and ensuing public responses has placed customer-facing teams in the spotlight. CX teams across...


( read )

Tags: Automation, AI Chat Support, conversational AI,

Hey map providers! Translate POI to ROI

While CSS Corp offers a host of services under GIS, we want to touch upon a specific and essential aspect of this suite. It’s...


( read )

Tags: geospatial, geospatial systems, geospatial data,

Pros and Cons of Implementing a CX Chatbot

Customer service leaders know that 2020’s CX strategy should be different from 2019’s—businesses need to evolve and modernize...


( read )

Tags: Customer Experience, Chatbots, AI Chat Support,

Virtual Hiring in the New Normal

Recruiters are turning toward Virtual Collaboration platforms that offer 100% mobile experiences during physical distancing...


( read )

Tags: HR, sustainable growth, digital workforce,

Posts by Year

See all

Subscribe Here!

Recent Posts

The CSS Corp Editorial Team - Sep 5, 2022
The CSS Corp Editorial Team - Sep 1, 2022
The CSS Corp Editorial Team - Aug 29, 2022

Posts by Categories

See all

Reach Us

Thank you for reading CSS Corp Blog. The best way to reach us would be to fill the form below and we will get back to you.

reach-us